From business models, to working culture, innovation, customer relationship management, lean implementation, and process excellence, this 2 day conference offers best practices for overcoming the challenges in achieving sustainable improvement, a wide range of networks, exchanging ideas from leading industries on how to enhance business processes and service improvement in meeting current customers/clients demands.
4th Annual Business Process Excellence
Strengthening business competitiveness and continuity with innovative strategies that improve process and productivity that adds value to your customer
24th – 25thOctober 2013 | Grand Copthorne Waterfront Hotel, Singapore
From business models, to working culture, innovation, customer relationship management, lean implementation, and process excellence, this 2 day conference offers best practices for overcoming the challenges in achieving sustainable improvement, a wide range of networks, exchanging ideas from leading industries on how to enhance business processes and service improvement in meeting current customers/clients demands.
Key Speakers at the event include:
Philip Kwa
Board member
Project Management Institute, Singapore Chapter
Gerry Meegan
Operational Excellence Manager, Global Business Services, Europe and Eurasia
The Coca-Cola Company
Jarod Ong
Director - Process Re-engineering Leader - Finance Transformation
Standard Chartered Bank
John Hamalian
Former Asia regional director of Business Excellence
Dell
Jyoti Bhatia
Senior Manager, Processes and Development, Asia/EM Operations
LEGO Group
Ashwini Sharma
Continuous Improvement coach - retail (East)
Shell
And many more…
Testimonials from Similar Past Events:
“Great to hear about operational excellence from leaders in different industries. Good mix.” - Roche Technical Operations, Singapore
“Great event!” - BT Singapore
“Overall: Good event with a lot of sharing – theory and practical application.In addition excellent networking! Time management was good! Congrats to the organising team!” - Flextronics
“First time event. I found it very interesting and it provided me with several new areas to explore.” - Worley Parsons
“Great mixture of participants and speakers. Able to see best practices from other industries besides Oil and Gas.” - Petronas
“Great mix of presentations, themes and global perspectives.” - TELUS
Exclusive discount for SPMI members. Please quote “SPMI-BP12” and contact Sharon for discount verification purposes.
For more information, kindly visit the event website – http://www.marcusevans-conferences-panasian.com/20523pmiba
To receive updated brochure and registration details, kindly contact Sharon at SharonC@marcusevanskl.com or call +603 2723 6757