Early bird rate is extended till 10 March 2012 for SPMI membersThe itSMF Singapore conference will bring you beyond the ITIL books to examine the evolution of IT Service Management in Asia based on real life implementation experiences of numerous companies and leading industry professionals. The conference is a one day event falexilled with keynote speeches, presentations and panel discussions around:
There will be a strong emphasis on case studies, interactive sessions, etc to enable conference participants to get first hand knowledge of real world IT Service Management beyond the ITIL manuals. 5 PDUswill be awarded to PMP holders attending this event. Register before 10 March to avail a discounted price, SGD 200.00. Register Now |
Global Members of itSMF is entitled to the member's rate. This includes employees of the
following companies:
- IBM Singapore Pte Ltd
- Hewlett Packard Asia Pacific Pte Ltd
- Unilever Asia Pte Ltd
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Date: 16 March 2012, Friday Time: 9am to 5pm Location: Swissotel Merchant Court, Singapore |
Guest of Honour
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Mr. Alex Siow Yuen Khong Head, Enterprise Risk Management and Business Excellence, Starhub Ltd President, Project Management Institute Singapore Chapter A strong advocate of project management practices, Mr Siow initiated a programme to certify IT project managers in Singapore, which was launched in 1998 while he was the President of the Singapore Computer Society. Before joining StarHub, Mr Siow was Chief Information Officer of the Housing and Development Board. |
Planned Speakers and Topics:
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"Microsoft IT Best Practices for Green IT Adoption" Lim Wei Wah [Head, Asia IT Infrastructure Services | User Experience IT | Microsoft] |
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"Implementing service strategy through enterprise architecture" Goh Boon Nam [Chief (New Initiatives & Strategic Planning), ISS-NUS |
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"'A fool with a tool is still a fool'. Case studies of people, process, technology aspects within ITSM implementations" Harold Petersen [Director, Lucid IT] |
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ITIL in action, handling Major Incidents - a case study Mayda Lim [Head of Support IDN, Asia, Thomson Reuters] |
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"Think global, manage local challenges - Rolling out a Service Management tool to 10 countries" Samantha Cox [Service Level Manager, ANZ Bank] |
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"IT Projects, Programmes, Portfolios and their interfaces to IT Service Management in the real world" Peter Fowler [ICT Project Manager, Rolls-Royce Seletar Project] |
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"Hardware, Software Upgrades...What about a People Upgrade in IT Root Cause Analysis?" Matt Fourie [CEO Thinking Dimensions Global, Managing Director of ITRCA Practice] |
Organised by:
