Cancellation Policy

Event Cancellation & Refund Policy:

This policy includes all events that have a fee charged and brings much needed consistency to the way all Chapter Events are managed. 

Cancellations of registrations for Chapter Events may be honoured and refunds granted - unless stated otherwise on the event page - when a cancellation notice is received via the event website (Cancel Registration) within permitted time or if need be - by email - seven calendar days before the event or as per timeline advised on the event page. Communication related to said cancellation should be sent to events@pmi.org.sg or as otherwise advised on the event page.

We cannot refund or apply to future events any cancellation notices received after set deadline regardless of the reason for non-attendance. The reason for having a cut-off is to allow for adjustments to meal reservations, materials and books for classes, as well as timely notification to those who might be on a waitlist.

In order to keep the costs down for our events if a refund is allowed - the PMI Singapore Chapter Board of Directors elected to apply a processing and handling fee of 20% associated with refunds. Mode of refund is at the SPMI Treasurer's discretion. These fees also apply to refunds requested because of overpayment or duplicate registrations, unless covered by the exceptions listed below. You are responsible for verifying that the amount that you are being charged is the amount that you expect to pay. If you have any questions about the amount being charged (e.g. whether or not you should be charged a member or non-member price, whether discounts should and are applied, etc.), please contact events@pmi.org.sg prior to completing the registration. Once your registration is placed and provided credit card charged, this cancellation and refund policy takes effect.